Delivery and Returns

Delivery Information

Postage via Australia Post for orders within Australia:

- Flat fee regular (3-5 business days) $10.00

- Express post (1-2 business days) $15.00 

Free delivery for orders over $100.00

International delivery upon request. Please email hello@linenbaby.com.au

 

Returns and Refunds

 

In compliance with Australian Consumer Law, LINEN BABY is not required to provide a refund for change of mind, incorrect sizing or selection. In the unlikely event of a manufacturing fault we will gladly replace or refund items if they are defected or damaged or are significantly different from our item description.

Items purchased on sale or discounted are unfortunately not eligible to be returned or exchanged.

All international sales are final.

Should you require an exchange for sizing needs please contact us via email to arrange this. Once your return items are received the requested size will then be posted to you.

Please note: Our inventory may run out in which case we may not be able to exchange your order, or will need to offer a substitute size or colour in this instance.

We suggest that you inspect all of your items upon their arrival; should there be any defects or damages to your goods please contact us within 10 days.

Please kindly contact us via email (hello@linenbaby.com.au) and we will respond to you within 24-48 hours. We endeavor to process exchanges and refunds as quickly as possible.

Faulty Items

In the unlikely event of a manufacturing fault, we will gladly replace or refund items if they are defective or damaged or are significantly different from our item description.

Return to sender

In the unlikely event that your order is returned to us by the shipping provider you will be required to pay the shipping charge again, should the return of the order be our error we will gladly cover the shipping costs to re-send your item.

Returns Address

Linen Baby

PO Box 2036

Mount Gambier SA 5290